WARRANTY

🛡️ Warranty – Built for Long-Lasting Furniture

At Casa Bella Designs, we stand behind the quality of our furniture. Every piece is carefully crafted using durable materials designed for Malaysia’s tropical climate. Our warranty ensures peace of mind, covering manufacturing defects across key materials and components.

📦 Warranty Coverage

  • 🌳 Teak Wood Furniture – 5 Years Warranty
  • 🧵 All-Weather Wicker – 4 Years Warranty
  • 🪢 Olefin Rope Furniture – 3 Years Warranty
  • 🪶 #304 Stainless Steel – 3 Years Warranty
  • 🛋️ Sunbrella® Fabric – 5 Years Warranty
  • ☀️ Sunproof® Fabric – 3 Years Warranty

🛠️ What the Warranty Covers

Our warranty covers manufacturing defects only, including:

  • Structural defects in materials or workmanship
  • Frame or construction issues
  • Foam collapse due to manufacturing faults
  • Fabric or stitching defects under normal use

❌ What is Not Covered

The warranty does not cover:

  • Normal wear and tear
  • Accidental damage or misuse
  • Improper cleaning or maintenance
  • Color fading due to sun exposure over time
  • Damage caused after delivery or relocation

📋 How to Claim Warranty

To process a warranty claim, please provide:

  • Invoice or proof of purchase
  • Clear photos of the issue
  • Full product image showing context
  • Short description of the problem

Our team will review your claim and respond with the best possible solution, including repair or replacement if applicable.

🌿 Why Our Warranty Matters

We don’t just sell furniture — we build long-term confidence. Our warranty reflects our commitment to:

  • Quality craftsmanship
  • Durable materials
  • Honest customer support
  • Long-lasting furniture investment